Enquiry Guide

If you're unsure which bathroom you have, finding out whether your china is Pampas or Avocado, or Champagne or Ivory, can be time-consuming. Follow our enquiry guide below to find out the information you need to source your replacement china.


You may contact D. Cole Supplies by email or phone with the relevant information to find out price and availability.


If you want to take a photo using your mobile phone's camera, please send it to Jim's mobile: 07900 247 532.


  • The important first step is to find out the manufacturer of the item you need to replace. The name is usually on the cistern lid or basin of the suite. Often the manufacturer and model details are printed on the underside of the cistern lid.

  • If all else fails, accurately measure the cistern lid or basin required and this will enable identification.

  • If you do not know the manufacturer's name for the colour, we can confirm a colour by sending samples based on your description.

  • The style of the item can be identified by simply looking at the shape and specification as explained on this website - just look up the item of china you are replacing.

  • Once you have the name, colour and style details, either call D. Cole Supplies during office hours on 01453 861267 or email your request to: info@dcolesupplies.com


Many Thanks for your help in replacing the Ideal Standard, Tulip cistern lid in Whisper Peach. It arrived safely on Thursday as you said. It fits a treat and the colour is a great match. My mother – in – law has asked me to say a very big “thank you” for the service. As I mentioned earlier my mother – in – law is 81 years old and this has been a big issue for her, but with you and your staff’s help it has been resolved much quicker than we imagined and without any upheaval. Once again thank you. We will have no hesitation in recommending you to friends and family.


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