Your Guide

We want to provide you with the correct replacement sanitaryware. To do that we need the right information from you. Please take a look at our brief guides below, and contact us with your requirements.

 

Colours

With over 130 colours to identify, many of which are quite similar, the make of the sanitaryware eliminates most of the possible mismatches as each manufacturer produces a limited number of colours.

 

If the official sanitaryware colour is not known, the make, age, and a general description of the colour should allow us to narrow down the colour and send some samples for confirmation.

 

A digital photo of the basin and toilet is always useful as although the exact colour reproduction is not reliable, we can identify the make and an indication of the colour enough to send a few samples for final confirmation.

 

Toilets

Cisterns

Please give as much of the following information as possible:

  • A photo.
  • The make.
  • Close-coupled or low-level.
  • Side-supply or bottom-supply.
  • If close-coupled, how many bolts fix the cistern to the pan?
  • A rough guide to the age of the suite.
  • Any names or numbers under cistern lid.
  • Front or side-lever.
  • Measure dimensions A, B, C, & D as indicated in the sketch for the basin you require.
  • Note if there are 1, 2, or 3 tap-holes.
Close Coupled Washdown Pan

 

Pans

Indicate type of pan from diagrams.

 

The simplest method of differentiating between washdown and siphonic pans is to estimate the distance between the bottom of the 'U' bend and the floor. In a washdown pan it will be 25mm, and in a siphonic pan it will be 100mm.

 

If close coupled how many bolts fixing cistern to pan and how many fixing holes in the pan: 2,4 or 6.

Back to Wall & Suspended Toilet Pans
Close Coupled Siphonic Pan

Pan Outlets

Indicate the pan outlet from the diagrams.

Pan Outlets

 

Seats

The majority of seats are standard and have a standard oval seat with approximately 170mm hinge fixing centres.

 

If your seat has wider fixing centres, a very wide back or a more rectangular form, it will be necessary to establish the toilet make/model. To do this send a photo or template of the seat to us, together with such colour information that you have.

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Basins

Please give as much of the following information as possible:

  • A photo.
  • The make.
  • An estimate of the item's age.

 

pedestal basin vanity basin
semi counter top basin

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Baths

Standard rectangular baths

Measure overall length and width. Note that there may be up to 15mm recessed in the wall.

 

Twin grip or plain.

 

Colour of grips : chrome, gold or self coloured.

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Bidets

Please give as much of the following information as possible:

  • The make (may be more easily found on associated toilet or basin).
  • Note the type of bidet from diagrams.
  • Note the number of tap holes; 1, 2 or 3 with central ascending spray.
  • If there are any model names or numbers on a matching toilet they can be useful.
 back to the wall bidet
Standard Bidet

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